Crossing Warranty Registration

At Crossing, we are dedicated to crafting high-quality travel gear, accessories, and lifestyle items designed for durability and performance. We believe in providing clear and transparent information regarding our commitment to your satisfaction. Our comprehensive warranties reflect the confidence we have in our products and are designed to ensure their long-term functionality. Below, you'll find a detailed overview of our warranty coverage, with all periods commencing from your original date of purchase.

WARRANTY PERIOD

BRAND WARRANTY POLICY

Making a Warranty Claim

To qualify for warranty coverage, a valid proof of purchase from an authorized retailer, detailing the product and date, is required. For added convenience and to streamline any future claims, we encourage you to register your Crossing products online after purchase. This allows you to conveniently store your invoice and warranty information without needing to retain physical documents.

Claim Assessment and Resolution

Should an issue arise, we will assess each case individually to find the best solution, which may include repair or replacement. We aim to restore functionality, though there may be cases where aesthetics is compromised. If your model is unavailable, we may offer a comparable product in another colour. All assessments and claim resolutions will be determined by our authorized repair agent. Click here to view more about our warranty policy and claims.